As a whole, we want them to reverse the changes. Personally, I want some customer service from a company that I've spent hundreds of dollars with.
To put more pressure on 23andMe, genealogist Larry Vick (who has been featured on 23andMe's blog, The Spittoon) has started a petition. It's short and to the point:
"23andMe Don't Take Away Our Relative Finder Matches -- I am asking 23andMe to stick to its previous commitment to let customers who discontinue its Personal Genome Service (PGS) to retain their existing Relative Finder matches as long as the customers fulfilled their PGS commitment."I have signed, as have 225 others. Please take a moment and sign it too.